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Technical Support

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Atego Support systems has been migrated into PTC business systems on May 26th 2015.

You can contact Technical Support by the Web using the eSupport Portal - visit PTC eSupport.

Or you can call:

North America: 800-477-6435

France: +800-PTC-4-HELP (00-800-78-24-43-57), Toll: 04-42-970-007

Germany: +800-PTC-4-HELP (00-800-78-24-43-57), Toll: 06-950-070-845

UK: +800-PTC-4-HELP (00-800-78-24-43-57), Toll: 02-073-650-696

Contact numbers for other countries can be found by visiting the PTC Support Customer Support Guide


Support Hours:

North America: 09:30hrs to 17:00 PST

Europe: 09:00hrs to 18:00 CET

UK: 09:00hrs to 17:30 GMT


Monday to Friday (excluding Public Holidays)


Please visit our Atego Technical Support Integration page for the latest information.